Privacy

Privacy Policy

Last updated June 2026

This policy explains what information Aessense Medical Aesthetic Clinic collects when you use this website or contact us, how we use it, and the choices you have. We keep it short and honest, in keeping with how we work.

Information we collect

When you send a booking request or enquiry, we collect the details you choose to give us. We do not ask for payment details on this website, and there is no account to create.

  • Your name and the contact you reach us through.
  • The treatment you are interested in and your preferred time.
  • Anything you write in your message to us.

How we use it

We use your details only to respond to you, arrange your consultation or appointment, and provide the care you ask for. We do not sell your information, and we do not send marketing unless you have asked us to.

Messaging through LINE and WhatsApp

Our booking request opens a conversation in LINE or WhatsApp. When you message us there, your chat is also handled under that platform's own privacy policy. We see only the conversation you start with us.

Cookies, analytics and maps

We use privacy-friendly, aggregated analytics to understand how the site is used. It does not identify you personally. Our contact page embeds a Google map, which is served by Google under its own terms.

How we keep your information

We keep enquiry and patient information only as long as we need it to care for you and to meet our medical and legal obligations, then remove it. Medical records are treated as confidential.

Your choices

You can ask us to see, correct or delete the information we hold about you at any time. Contact us using the details below and we will help.

Changes to this policy

If we update this policy, we will change the date at the top of this page. Significant changes will be made clear here.